Chief Human Resources Officer - Why your organisation needs one

July 16, 2018 Michael Grotherr

For a long time, HR has been considered an administrative department for employees and managers. Now, the HR department stands for much more than that; they are essentially the mediator between employees and managers and have become a vital part of the overall corporate brand and strategy. In order to make this process as successful as possible and to facilitate HR processes, companies should consider hiring a Chief Human Resources Manager (CHRO).

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The responsibility of HR is versatile, and so hiring a CHRO is almost necessary. Contrary to popular belief, the CHRO’s role does not solely focus on administrative tasks, compliance, and payroll, but rather it should involve a leadership development strategy, employee data analysis and organisational implementation of business goals. 

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The job scene is constantly changing. Acquiring new employees, retaining the best employees, and tracking any lack of well-qualified employees requires more effort than before. In order to keep up, a C-level HR manager is required to be the main point of contact between HR and business goals. After all, in addition to day-to-day business, corporate goals must be communicated from senior leadership down to the employees and be implemented by the workforce to be successful. The role of the CHRO is to facilitate the flow of communication between the high-level executives and employees. They have the knowledge of corporate strategies and goals and know how to achieve these goals with their employees, essentially controlling all HR processes. But what requirements would a potential candidate for the position have to fulfil? 

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Firstly, administration, compliance, payroll and data analysis are a must when developing a successful long-term HR strategy, so it’s important to choose candidates with backgrounds in these areas. Given the amount of responsibility, it is important to look out for leadership and communication qualities because any objectives, strategies and changes must be passed down correctly to the workforce and be enforced. Other qualities to look out for in a potential CHRO candidate include:

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  • Experience in implementing ethical practices
  • Relationship management
  • Leadership and navigation
  • Global and cultural awareness
  • A sense of critical appraisal and advice
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Hiring a CHRO has many advantages and can provide a step in the right direction when it comes to helping build the HR department of the future. They have the potential to turn organisations into attractive employers and improve corporate culture. Next time you’re reviewing your HR strategy, think about the benefits of a CHRO.

About the Author

Michael Grotherr

Michael Grotherr is Vice President for Sales in Central Europe at Cornerstone OnDemand since 2017. He works from Munich and has extensive and detailed industry knowledge regarding strategic leadership, corporate development and human capital management, which he has acquired during his extensive career in the HR space.

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